The Scale of the SIS Recast
The implementation of the new Schengen Information System (SIS RECAST) represented one of the most significant policing technology changes undertaken by An Garda Síochána.
The programme required more than 21,000 personnel across the organisation to be trained within strict implementation deadlines to ensure operational readiness and compliance with European Union requirements.
21,000+
Personnel trained and prepared for operational compliance
Meeting High Expectations at Scale
Deploying a scalable, engaging, and accessible learning solution designed to align multiple stakeholders, navigate complex technical systems, and adapt to changing business processes across the entire organization.
Diverse Operational Roles
Tailored pathways capable of supporting learners with different operational responsibilities, ensuring every unit receives relevant, high-impact training.
Unified Standards of Knowledge
A consistent standard of knowledge across the organization, satisfying high expectations from operational policing units while securing critical systems.
Key Deliverables for SIS RECAST
Establishing clear benchmarks for scale, engagement, and long-term viability to ensure every officer performs with absolute confidence.
Scale & Readiness
Digital-First Learning
Sustainable Solutions
Prepare over 21,000 personnel for the implementation of SIS RECAST, ensuring operational readiness ahead of the national rollout.
Deliver a consistent, engaging and scalable learning experience across the organisation, reducing reliance on classroom-based delivery through high-quality digital learning.
Develop a sustainable learning solution that can be maintained and updated as operational requirements evolve, providing stakeholders with confidence.
My Role As Technical Project Manager
I was responsible for the complete end-to-end delivery of the learning programme. My responsibilities included:
Leading the project from initial concept through to design, development, launch, evaluation and ongoing maintenance.
Conducting learning needs analysis with operational stakeholders.
Developing the overall learning strategy and programme architecture.
Managing multiple external development vendors to ensure quality, consistency and timelines
My Approach
A rigorous, end-to-end framework designed to translate complex operational requirements into high-impact digital learning solutions.
Stakeholder Engagement
Learning Needs Analysis
Learning Strategy
Worked collaboratively with the SIRENE Bureau, Garda College, operational policing experts and external vendors to understand operational requirements etc.
Identified the knowledge, skills and behaviours required to ensure compliance and operational readiness.
Learning strategy capable of supporting organisation-wide deployment across the entire enterprise.
Solution Design & Development
Programme Delivery
Evaluation & Continuous Improvement
Designed and built custom digital learning solutions tailored to complex operational workflows.
Coordinated the successful rollout of critical learning systems to ensure seamless adoption.
Established feedback loops to measure training efficacy and refine modules for ongoing performance.
Comprehensive Training Architecture
A complete, high-impact suite of digital learning assets designed to equip 21,000 officers with the critical operational knowledge required for the SIS Recast system.
Enterprise-wide digital learning programme
Interactive eLearning modules
Multimedia learning resources
Learning pathway
A scalable, unified digital curriculum deployed across the entire organization, ensuring consistent knowledge transfer, operational alignment, and rapid onboarding.
Sleek, self-paced digital modules featuring realistic simulations, interactive knowledge checks, and guided scenarios for hands-on mastery of complex security databases.
High-fidelity video walkthroughs, dynamic infographics, and rich multimedia assets that simplify complex technical workflows and enhance long-term knowledge retention.
Structured, role-based learning journeys that guide officers from foundational concepts to advanced operational proficiency with clear, trackable milestones.
Stakeholder communications
Supporting documentation and guidance
Programme governance and reporting
Ongoing maintenance and continuous improvement
Targeted updates, strategic engagement campaigns, and alignment messaging to drive high adoption rates and keep leadership informed throughout the rollout.
Comprehensive quick-reference guides, step-by-step operational manuals, and digital job aids designed for immediate, on-the-job performance support.
Robust progress tracking, compliance analytics, and steering frameworks to monitor training engagement and verify operational readiness at scale.
A sustainable content lifecycle plan for regular updates, user feedback integration, and continuous platform optimization as technical systems evolve.
Proven Outcomes & International Impact
21,000+
Personnel Trained
Delivered the programme within required implementation timelines.
Received exceptionally positive feedback from key stakeholder.
Successfully delivered learning to more than 21,000 personnel.
The programme was recognised internationally, with several European police organisations expressing interest in developing similar learning solutions based on the approach adopted by An. organisations expressing interest in developing similar learning solutions based on the approach adopted by An Garda Síochána.
Established a scalable and sustainable digital learning solution capable of supporting future updates and ongoing operational requirements.
Successfully coordinated multiple external vendors while maintaining quality, consistency and stakeholder confidence.
Technologies & Methodologies
A robust toolkit bridging advanced digital production software with rigorous instructional frameworks to scale learning across enterprise environments.
Learning Technologies
Methodologies & Strategy
Leveraging industry-standard platforms including Learning Management Systems (LMS), Articulate 360, Adobe Creative Cloud, and Camtasia to deliver high-fidelity Multimedia Production.
Applying rigorous Instructional Design (ADDIE), Learning Needs Analysis, Blended Learning, and Digital Learning Strategy, backed by structured Project Management and Stakeholder Management.